Warranty Information
Thank you for purchasing from our solar product range. We are proud to offer high-quality products that are built to last. Below is our warranty policy:
- Warranty Period: All solar panels come with a 10-year product warranty and a 25-year performance warranty. Batteries and inverters have a 5-year warranty unless otherwise stated.
- Coverage: The warranty covers defects in materials and workmanship under normal use and service conditions.
- Exclusions: The warranty does not cover damage caused by improper installation, unauthorized modifications, natural disasters, or misuse.
- Claim Process: To make a warranty claim, please contact our customer support team with proof of purchase and a detailed description of the issue.
- Replacement or Repair: If the product is deemed defective, we will repair or replace it at no additional cost.
For further assistance, please contact us at support@sunharvestsolar.co.zw or call/whatsapp our support hotline at +263 78 319 4410.
Note: Terms and conditions apply. Warranty policies may vary by product and region.