Warranty Information

Thank you for purchasing from our solar product range. We are proud to offer high-quality products that are built to last. Below is our warranty policy:

  • Warranty Period: All solar panels come with a 10-year product warranty and a 25-year performance warranty. Batteries and inverters have a 5-year warranty unless otherwise stated.
  • Coverage: The warranty covers defects in materials and workmanship under normal use and service conditions.
  • Exclusions: The warranty does not cover damage caused by improper installation, unauthorized modifications, natural disasters, or misuse.
  • Claim Process: To make a warranty claim, please contact our customer support team with proof of purchase and a detailed description of the issue.
  • Replacement or Repair: If the product is deemed defective, we will repair or replace it at no additional cost.

For further assistance, please contact us at support@sunharvestsolar.co.zw or call/whatsapp our support hotline at +263 78 319 4410.

Note: Terms and conditions apply. Warranty policies may vary by product and region.